- KNOWLEDGE OF MENU
- SENSE OF URGENCY
- APPROACH TO CUSTOMERS
- CUSTOMER SATISFACTION
- HANDLING COMPLAINTS
Sunday, July 23, 2017
LEVELS OF SKILLS & EXPERIENCE: Levels or hierarchy in the organization depends on the person’s skill & experience. The skills of the staff can be divided as:
a) Conceptual skills
b) Managerial skills
c) Technical skills
ATTITUDE & BEHAVIOUR IN THE KITCHEN
The World of Wine & Spirits from HEMANT SINGH Beverages are potable drinks which have thirst-quenching, refreshing, stimulat...
This type of service is the same as that of French service. However, in Russian service, the food is fully prepared and pre-cut in the kit...
This is usually called "plate service” because the food is already placed in the plate in the kitchen ready to be served to the guest...
In a restaurant, there are two different types of menus which are differentiated by the manner in which they are served and priced. A menu...